Michael joined The Arc of the Quad Cities Area in May, 2016, and serves as the Executive Director providing leadership to the employees of The Arc and over 300 individuals served each day.
Prior to joining The Arc, Michael served as the Vice President, Community Services for Melwood, a dynamic nonprofit serving more than 2,000 people in the greater Washington DC area. In that role he was responsible for programs and services helping 1,200 people live, work, and play in the most inclusive setting possible. Michael earned a Master’s Degree in Business Administration (MBA) and a Master’s in Nonprofit and Association Management (MS) from the University of Maryland University College, a BS degree in Therapeutic Recreation from the University of Iowa, a Certificate in Leisure Studies from the University of Northern Iowa and is a Certified Therapeutic Recreation Specialist. Michael is also a graduate from the Center for Nonprofit Advancements Project LEAP and Leadership Greater Washington’s Effective Leadership Institute. Michael currently lives in Rock Island and serves his community by being an active board member with the Kiwanis Club of Rock Island The Martin Luther King Jr. Center Illinois Association of Rehabilitation Facilities (IARF) The Arc of Illinois, the Autism Society of the Quad Cities and The Quad Cities Open Network.
Michael enjoys spending time with family, and enjoys cooking, baking, eating and entertaining.
Executive Management Team
Randy Peeters has served as the Associate Executive Director Employment and Vocational Training since January 2011. Randy serves as staff assigned to Business Committee. Prior to coming to The Arc he had 24 years of experience at several local manufacturing companies. He holds a B.S. in Industrial Engineering from St. Ambrose University and an MBA from the University of Iowa.
Randy oversees programs and operations at Arc Industries Work Services program to provide long-term employment through contract work where individuals served perform specified work to meet production needs. Randy works hard to seek out and maximize contract opportunities. He also oversees the Arsenal Mail and Delivery Center and oversees the Community Employment Services program, which partners with local businesses to provide community based employment opportunities to assist the worker in transitioning from traditional day programs into community-integrated job sites.
Randy and his wife Peggy reside in Bettendorf. They have two daughters, one son, nine active grandsons and a great-grandchild on the way. Randy enjoys golfing, fishing, hiking, biking and landscaping.
Margaret “Meg” Davis was hired on January 2, 2014 as Senior Human Resources Director and served in that capacity through November 2020. She now serves as Associate Executive Director of People and Resources. Meg came to The Arc with five years of experience in leading a Human Resource Department for local governmental agency, along with six years working in payroll. She earned both her Bachelor and Masters in Business at Western Illinois’s Quad Cities campus.
In her role at The Arc of the Quad Cities Area she oversees all Human Resource programs and initiatives, as well as Fiscal Operations. The HR team and Fiscal team work diligently together to ensure the stability of The Arc’s human and fiscal resources. During her time at The Arc, Meg has served as Committee Chair for the Risk Management Committee and served on the Employee Recognition Committee. In her capacity as Associate Executive Director of People and Resources she serves as lead staff assigned to Business Committee and Audit Committee, sits as staff to Iowa Initiatives, and facilitates the Burress Endowment Trustees meetings.
Meg enjoys spending time with family and friends, camping and mountain biking.
Sarah Wright joined The Arc staff in 2014 as Director of Communications and Development. Sarah serves as lead staff assigned to Development Committee, and sits as staff to Iowa Initiatives Committee, and also the Burress Endowment Trustees meetings.
Sarah has launched a new website, completed a stewardship plan, trained interns and created and maintained successful fundraising events that have brought in new revenue and expanded the capacity of The Arc’s donor base. Sarah created an e-mail publishing platform, partnered with a communications company to create high quality reports and publications and increased the number of foundations and corporations to which The Arc regularly appeals. Prior to employment at The Arc, Sarah has many years of experience in community collaboration and project-based work in marketing, promotions, and development. She worked with the Quad City Community Engagement, Consortium, Milan Chamber of Commerce, Susan G. Komen Foundation, Quad City Botanical Center, Just Kids Early Care Education Centers, University of Illinois Extension, and others.
Suzy White was hired in April 2009 and has been in a variety of managerial positions with The Arc. Currently Suzy is part of the Senior Management Team in her capacity as Division Director of Quality Supports. In this role she is responsible for the QIDPS, Family Support Director, Resident Account Staff, Maintenance, and continues to oversee nursing. In her new position as Division Directory of Quality supports she serves as lead staff to the Program Evaluation Committee.
Before coming to The Arc Suzy worked for 19 years in various positions for DD homes and obtained a Nursing Home Administrator License. Suzy graduated from the University of Iowa with a BA is Psychology and Counseling, and obtained her Masters in Organizational Leadership from St. Ambrose in May of 2017.
Suzy enjoys exploring little local towns on weekends, watching sports (“Go Tennessee Volunteers and Iowa Hawkeyes!”) and cherishes time with family. She dabbles in cooking, dancing and golf. Suzy and her husband, Bob, share five adult daughters; Alison, Emma, Hannah, Sara and Savannah, and rounding out their family is an old, beloved dog named Hugger. She is originally from Knoxville, Tennessee, and spent three years in Swansea, Wales before settling in Bettendorf, Iowa around 1980.
Susan started with the Arc on August 11, 1993 in the nursing department at Heritage 53. She also held other positions at Heritage that include, Program Supervisor, Residential Services Director, Director of Nursing, and Administrator. In her current position as Division Director of Residential, Susan is responsible for the oversight of 17, soon to be 18 CILA group homes in the Quad Cities Area.
Susan graduated from Western Illinois University in Macomb with a Bachelor’s Degree in Science with an emphasis on Community Health, and from Blackhawk College School of Nursing in Moline.
In her spare time, Susan enjoys spending time with her family and numerous pets. She also enjoys fishing, gardening, and spending time out on the family farm in New Windsor IL.
Matt is originally from Rock Falls, IL. He is a graduate of Newman Central Catholic High School, Sauk Valley Community College, and Northern Illinois University (B.A. Psychology with minor in history, teaching certificate in secondary education). Matt is certified to coach high school sports and coached 5th – 12th grade football for 18 years, as well as 7th – 12th grade boys and girls track and field.
In 2005, Matt began working with individuals with developmental/intellectual disabilities at Kreider Services in Dixon, IL. He started as a DSP and then worked as a QIDP (case worker) upon completion of his psychology degree. He taught several individual and staff classes such as Fitness, Hygiene, Understanding DD, Mandt (behavioral crisis prevention training) and served as co-advisor for Aktion Club. Matt assisted the Kreider Services team with behavioral training to partnering agencies. In 2013, Matt began employment at The Arc of the Quad Cities Area as a residential home supervisor and QIDP until being promoted to Director of Property Operations in December 2015. In January 2023 Matt applied for and was promoted to a new role with The Arc as Division Director of Community Programs & Work Services, and is looking forward to a new challenge and opportunity in this position.
In his free time, Matt is a competitive powerlifter and founded 2nd Prime Strength System to coach athletes in strength training, some of whom are record holders. He has been a sponsored athlete, a former record holder and published two articles regarding motivation in sports. Matt also, enjoys reading, writing and spending time with his wife Melissa and their daughter Ellie. They reside in Bettendorf, IA.
Behavioral Health Program Manager, Sara Ellet | firstname.lastname@example.org
Director of Arc Industries, Sue McCabe | email@example.com
Director Training, Dennis Killian | firstname.lastname@example.org
Director Quality Improvement, Alice Orsborn | email@example.com
Director Community Employment, Jenny Miller | firstname.lastname@example.org
Director of Property Operations, Aaron Harlan | email@example.com
Employee Experience Manager, Kristal Shriner | firstname.lastname@example.org
General Accountant, Shirley Rhoads | email@example.com
Community Day Services Manager, Katrina Obertance | firstname.lastname@example.org
Community Supports Manager, Amy Dillingham | email@example.com
Assistive Technology Manager, Darcie Strupp | firstname.lastname@example.org
Residential Manager, Sonja Balluff | email@example.com
Residential Manager, Aaron Johnson | firstname.lastname@example.org
Residential Manager, Sam Hamor | email@example.com
Director of Nursing, Jamie Hopkins | firstname.lastname@example.org
QIDP Manager, Tracey McGinty | email@example.com
QIDP-HBS Manager, Kathleen Anderson | firstname.lastname@example.org